Last Update: 02nd November 2020
During this difficult time, we are taking all precautions in line with government recommendations of Covid-19. Of course, we feel this is necessary in order to make sure our community of buyers and sellers stay protected.
We continue to operate the business and focus on keeping things going in line with government recommendations. Our dedicated office team will be working from home for the foreseeable future, and due to the majority of digital processes we operate means we can still provide a service to our community.
Yes, although we remain cautious as the situation changes, we can continue to operate and safely send professional consigners out to your cars whilst still abiding by the changing laws. We will advise you to take the following precautions to protect both parties involved:
We have also asked our consigners to abide by these guidelines and more. If you are worried or anxious about the possibility of one of our team visiting your car under these strict guidelines, we are more than happy to help sell your car through our remote consignment process where you as a buyer can submit lots of content for us to create a wonderful listing for your car.
We have updated our terms and conditions specific for both sellers and consigners that agree to take part in our consignments – read here.
Yes, we are still operating our service and running auctions weekly – the level of content we publish won’t change that will enable you to, in most cases, make a purchase decision from your home. If you and a seller are comfortable, and by adhering to social distancing measures, visits can be possible.
However, and importantly, 9 out of 10 people that buy cars via our service don’t feel the need to visit the vehicles – instead they trust our service, due to the transparency and thoroughness of our listings and we then help arrange transportation too, delivering anywhere in the UK or mainland Europe. In September and October we sold a record total of £1m worth of cars, and the majority of those auction sales did not receive any buyer visits.
Valuations will not stop – we will still provide the same thorough level of valuations that you’re used to. Please fill out the usual valuation form from the Sell My Car link above. Our expert valuations will take into account the current market conditions, but we can assure you that we will return you more money than anybody else in the market today.
As mentioned, we are all working closely together online at our homes; making the most of digital collaborative tools. We are passionate about using all of our skills and resource to keep offering a valued service that our customers’ expect from us.
If you have any other additional questions then please contact us; either via the contact link below or alternatively we are free to talk on 01926 426635.
We wish everyone the best of health and fortune in what is a difficult time for the world – we urge everyone to pull together and help in any way you can.