JOB DESCRIPTION

General Administrator

Department : Operations
Basis : Full Time

About Us

We just love classic cars; it’s this passion which fuels all of us here at Trade Classics.
As a business, everything we do is underpinned by two key traits:

1. Our genuine passion and enthusiasm for classic cars.
2. The transparency and honesty with which we operate all aspects of our business.

Take a look at our Google Reviews to see what people say about us – click here.

About You

Some of the traits we look for when recruiting new members of the team are people who are: enthusiastic; energetic; friendly; passionate; responsible and professional. Ideal candidates will possess a strong attention to detail, uncompromising principles of service and honesty, together with relevant experience to the role.

Job Summary

We are looking for a reliable General Administrator that will undertake day-to-day administrative tasks that will ensure a smooth throughput of work and help us grow our business.

Examples of tasks include organising and planning the effective allocation of our field consigners to clients around the country, allocating production work to freelancers, dealing with ad hoc queries that come into the office, and being the first line of contact for our inbound calls.

We need someone flexible that can help define new administrative processes and improve existing ones.

Our ideal candidate will be someone competent in prioritising and working with little supervision, self-motivated and trustworthy with the ability to use their own initiative.

Responsibilities

You will be dealing directly with our internal staff, external clients, field consigners and production workers, and as such your responsibilities will span across a large part of our business.

Your responsibilities will include and not limited to the following activities:

• Liaise with our clients and field consigners to organise and confirm vehicle visits around their availability and weather limitations.
• Manage the raw information received from the field consigners (images and videos) and assign to our production staff.
• Manage our generic email and social media inboxes by replying to clients, or assigning the queries out.
  Send email communications out to our clients at specific times around our processes.
• Create draft auction listings on our website that will be ready for content writers to complete.
• Plan and schedule when our auctions are set live and end.
• Post standardised content to our social media platforms (Instagram / Facebook / Browser Notifications).
• Helping us maintain an accurate CRM system (database of clients).
• Preparing reports for internal use.
• Proofreading internal documents and external auction listings.
• Updating or creating training guides / office manuals.
• Attending meetings, functions and events.
• Other office and administrative duties as and when required.

Job Skills

Full training will be provided enabling you to successfully action your responsibilities.

All we ask is that you have the generic and must-have skills below, and most importantly are hungry to learn and be part of our team.

Generic Attributes

Our ideal teammate would:

• Strong attention to detail ensuring the highest levels of accuracy.
• Efficient planning and organisational skills.
• Managing workload and prioritising effectively.
• Computer literate with ability to quickly pick up and use new technologies and software.
• Excellent typing and oral / written communication.
• Friendly and approachable personality.
• Flexibility with a ‘can do’ attitude that can work on their own initiative.
• Smart and punctual at all times.

Must-Have – Specifics

The following are more specialist requirements that are needed to for the position.

• Laptop or desktop computer.
• Landline or mobile phone to use for both inbound and outbound calls.
• Local to Leamington Spa or a short commute to our central office location.
• Experience using Google suite of office products (Drive / Sheets / Docs / Slides).

Nice to Have – Specifics

• Passion for classic cars.

Remuneration

We offer competitive hourly rate dependent on experience.

Next Steps

Please complete the application form below and upload your CV.